Frequently Asked questions

Finstep is a top-tier investment platform, crafted to deliver notable daily profits over brief investment intervals. Our skilled team taps into a wealth of expertise, channeling funds into a mix of financial ventures such as quick-paced trades, the forex market, and currency options. We offer two tailored investment plans, with longer terms yielding higher rewards. Upon term completion, your initial deposit is promptly returned. Plus, we accommodate transactions in a variety of cryptocurrencies for both your deposits and earnings.

Incorporating AI trading, Finstep harnesses powerful algorithms to enhance market predictions and trade execution, potentially boosting your profits in this fast-evolving financial landscape.

Absolutely! Investing through the Finstep platform is secure. Finstep LTD is a legally registered company headquartered in United Kingdom, backed by a team of experts in finance and cryptocurrency trading. We boast a track record of successful deals and a vast base of satisfied users who have reaped significant daily returns via our platform. In terms of security, we utilize cutting-edge technology and practices to protect our users' personal and financial information. We also regularly update our security measures to stay ahead of potential risks.

We support all popular cryptocurrencies for transactions, such as:

Bitcoin (BTC), Litecoin (LTC), BNB, Ethereum (ETH), Dash (DASH), Ripple (XRP), Dogecoin (DOGE), Tron (TRX), Tether USDT, BitcoinCash (BCH) and Stellar (XLM).

All our transactions are processed in USD, with cryptocurrency values being converted based on the prevailing exchange rate during deposits or withdrawals.

At Finstep, our deposit limits are meticulously designed to cater to the varied investment appetites and safety of our users across different investment plans. Here's a detailed breakdown:

Minimum Deposit: $50
Maximum Single Transaction Deposit: $250,000

Minimum Deposit: $1000
Maximum Single Transaction Deposit: $500,000

It's essential to highlight that these maximum limits apply to individual transactions, not your overall account balance or cumulative deposits. Therefore, while we have instituted these per-transaction ceilings for enhanced security and regulatory compliance, there is no upper limit imposed on the total deposit amount a user can maintain through multiple deposits.
Investors are welcome to initiate several deposits, either simultaneously or at varied intervals, adhering to the single transaction limits, thus, essentially having an unlimited aggregate deposit capacity on our platform.

Yes, you have the flexibility to withdraw your deposit even before your investment term concludes, after the first 24 hours. But, if you do it early, a fee of 20% will be deducted from the original deposit amount.

If you wait until the full 17 or 30 days (depending on your plan), you get all your deposit back without any fees.

We aim to make investing easy and transparent for you. We strive to offer our investors both flexibility and transparency in their investment journey with us.

Certainly! Reinvesting your earnings is both feasible and a smart strategy to circumvent extra transaction charges. Just head over to the "Reinvest Balance" area within your account and select the cryptocurrency you'd like to reinvest.

You're free to decide the exact sum you want to put back in — be it a part of or the entire balance. The system will seamlessly use this selected sum to start a fresh deposit for you.

The minimum withdrawal amount on Finstep depends on the payment method you've chosen for depositing. Here are the exact amounts:

$2.5 for: Tether USDT (TRC20, BEP20), BNB, Ethereum, Bitcoin, Litecoin, Dash, Ripple, Dogecoin, Tron, BitcoinCash and Stellar

Remember, You can only withdraw money using the same payment method that you used for deposits or that holds funds in your balance.

At Finstep, your security is our utmost concern, which is why all withdrawal requests are meticulously handled by our team members. Here's what you can expect in terms of processing times:

Daily Profits and Referral Commissions: These withdrawals are typically processed within 24 hours.
Returned Initial Deposit: Withdrawals originating from your principal amount are processed within 48 hours.

Please note that at any given time, you can have up to three withdrawal requests in the queue.

It's important to remember that once we've processed your withdrawal, the time it takes for the cryptocurrency blockchain to confirm the transaction is out of our hands. Additionally, some third-party wallets may only reflect your updated balance after a certain number of confirmations, which is independent of our processing time.

Should you have any inquiries or require assistance with your withdrawals, our customer support team is ready and eager to assist you at all times!

At Finstep, we're committed to ensuring a seamless and cost-effective experience for our investors. That's why we're pleased to inform you that we do not impose any withdrawal fees. All transaction expenses are fully absorbed by us, so you can enjoy the full value of your earnings.

To keep our operations running smoothly, we kindly ask that you refrain from splitting your withdrawal requests into multiple smaller amounts. Such actions result in unnecessary transaction fees for Finstep and go against our policy.

We are dedicated to upholding a transparent and beneficial ecosystem for all our valued users. Your cooperation in avoiding practices that lead to extra costs is greatly appreciated and helps us maintain an efficient and cost-effective platform for everyone. Thank you for being a part of Finstep.

The Finstep team operates in the GMT+2 time zone.

However, transaction timestamps, account history and other time-related data is specified in the time zone of your browser. Thus, we strive to make the time definition for our users as convenient as possible.

Finstep operates 24/7, serving you all calendar days without pause. This includes weekends, holidays, and any day imaginable.

All platform functionalities, such as profits accumulation, withdrawals, and others, remain active and accessible every day of the week to ensure a seamless and flexible investment experience for our global user base. Whether it's a public holiday or a weekend, your investments with us continue working around the clock. Should you require any assistance, our support team is always at your service, no matter the day!

While having multiple accounts on Finstep is possible, it is generally discouraged unless there is a legitimate need for it. Each account must have a unique username and email address. Importantly, creating several accounts with the intention of acting as your own referral to exploit the referral system is strictly forbidden. Engaging in such actions, like claiming commissions from your deposits, can lead to the suspension of the accounts involved.

At Finstep LTD, safeguarding your account is paramount. Here are a few tips:
Create a strong password, combining letters, numbers, and symbols.
Ensure the password for your Finstep account is different from the one used for your associated email account.
Enable 2 Factor Authentication for an additional layer of security.

Absolutely! Your personal details, including name, email, and cryptocurrency wallets, are safe with us and never shared externally.

All operations are strictly between you and Finstep LTD. We use a highly secure server for data storage, protected against potential threats. Our website has an SSL SHA-256 connection with RSA Encryption for enhanced security. Your cryptocurrency funds are stored in secure wallets, inaccessible to outsiders. Our expert team strictly adheres to all security protocols and confidentiality guidelines.